MM Consulting Services is a firm that specializes in IT Consulting Services and Organizational Processes Improvement.
No matter what is your industry or market segment, MM Consulting Services can add value to your organization.
Our company focuses in IT consulting services, primarily working with Project Management, IT Service Management, IT Audit Readiness and Technical Services. We also focus in Business Process Management (business processes improvement) that can be implemented in any function of your company.
We are very proud in helping our customers to implement the industry best practices in their organizations. Below details of our focus areas:
-Recommendations for individual Project Management trainings.
-Coordination and execution of group PM trainings on work site or offsite facility.
-Project Management execution of customer initiatives/efforts.
-Development and implementation of the Project Management Office (PMO).
-Lead umbrella programs supervising and providing direction to individual projects.
MM Consulting Services not only brings the experience and knowledge of the Project Management Institute methodology and best practices, but also comes with strong IT, business and 3rd party management skills. This permits our consultants to add lots of value making sure that the project or effort in stake definitely meets customer expectations. Top of Page
-Training recommendations for individual IT professionals.
-Coordination and execution of group IT Service Management education sessions at the customer site or in an offsite facility.
-Assessment of IT organizations in light of the ITIL framework or industry best practices. The end result of this assessment includes a description of findings, graphic presentation of areas to focus on and high-level plan to implement IT Service Management.
-The implementation of ITSM usually means changes in the IT organization or at least the assignment of new process oriented roles as well as changes to existing ones.
-An ITSM project will produce new and/or revised Policies and Procedures including Business Continuity and Disaster Recovery Plans.
The assessment together with the ITSM implementation will produce effective processes and system solutions that will permit IT to run a truly service based organization. Top of Page
-Overall assessment and scope definition based on type of audit regulation.
-Perform walkthroughs in the different main processes to understand them and identify key controls. Prepare narrative.
-Design audit program and tests.
-Perform audit.
-Document and present key findings and recommendations during the Exit Meeting.
-Perform scheduled follow-up meetings.
If responding to existing audit:
- Understand and study key findings.
- Develop corrective action plan.
- Execute plan.
- Present project closure during the Exit Meeting.
MM Consulting Services consultants can adjust to any industry type and regulation/audit requirements. The offerings under this topic basically serve as the entities self-audit program. Top of Page
Business Process Management (BPM)
BPM consists mainly of the following steps in general:
- Define the process to improve or problem to solve.
- Define and measure the process in a systematic manner.
- Analyze the process or problem in detail identifying elements such as constraints and how the overall process can be improved.
- Define and develop solutions together with implementation plans.
- Implement.
- Establish metrics and quality control program.
This service work can apply to almost any industry type and company process. Here the company’s focus is to make sure that their processes and functions are running lean and efficient. Top of Page
- Data center services and support
- Application Development
- Application implementation and support
- Desktop management
We can provide your company with our expertise in technical services. We have a diversity of resources ready to help your IT Department in everything related to hardware, software, databases, custom applications, infrastructure and support.